Terms and Conditions

By using AvalonPak (‘Site’) you agree to these terms and conditions, privacy policy, returns, and refund policy of the Site. Please read the Terms and Conditions carefully before using AvalonPak.

1. Introduction

Welcome to AvalonPak, also hereby known as “we,” “us,” or “AvalonPak.” We are an online marketplace, and these are the terms and conditions governing your access and use of AvalonPak, including its related sub-domains, sites, mobile applications, services, and tools (collectively, the "Site"). By using the Site, you accept these terms and conditions (including the linked information herein) and agree to comply with this User Agreement. This User Agreement is effective upon your use of the Site, signifying your acceptance of these terms. If you do not agree to be bound by this User Agreement, please do not access, register with, or use the Site. This Site is owned and operated by AvalonPak Pvt Limited. The Site reserves the right to modify, add, or remove portions of these Terms and Conditions at any time without prior notification. Changes will become effective when posted on the Site. Please review these Terms and Conditions regularly for updates. Your continued use of the Site after any changes constitutes your acceptance of those changes.

2. Conditions of Use

A. Your Account

To access certain services offered by the platform, you may need to create an account or provide personal information. AvalonPak reserves the right to invalidate your username and/or password without prior notice or explanation. We are not liable for any loss resulting from unauthorized access caused by failure to maintain the confidentiality of your account credentials.

Account Security: You are responsible for maintaining the confidentiality of your username, password, and other account details. Notify us immediately if you suspect unauthorized access or usage of your account.
Account Updates: Ensure the accuracy of all information you provide and update your account details as required. For changes you cannot make directly, contact customer support for assistance.
Liability: Any action performed through your account is deemed authorized by you, and you are liable for all activities. You agree to indemnify AvalonPak for losses arising from unauthorized use of your account.

We reserve the right to refuse access, terminate accounts, or modify content at our discretion without prior notice.

3. Privacy Policy

Your privacy is critical to us. Please review our Privacy Policy for details on how we collect, use, and safeguard your information.

4. Prohibited Activities

You agree not to:

Use the Site for fraudulent or illegal activities.
Use the Site to engage in any form of unauthorized surveillance, monitoring, or data collection.
Violate applicable laws or regulations.
Transmit harmful or disruptive code (e.g., viruses, malware).
Engage in any form of unsolicited advertising, promotional materials, or solicitations.
Engage in any form of unlawful or illegal activity in connection with the Site.
Infringe intellectual property rights.
Use the Site to commit any form of fraud or abuse.
Use the Site to send, receive, or store unsolicited emails, text messages, or other communications.

5. Intellectual Property Rights

All content on the Site, including text, graphics, logos, images, and software, is the property of AvalonPak or its licensors. Unauthorized use is strictly prohibited.

6. Orders and Payments

6.1 Placing Orders

By placing an order, you agree to provide accurate and complete information. Orders are subject to acceptance and availability. AvalonPak reserves the right to refuse or cancel orders at our discretion.

6.2 Pricing and Payments

Prices listed are inclusive of applicable taxes unless stated otherwise. Payment methods include credit/debit cards, bank transfers, and digital wallets. Transactions are secured, and your payment information is handled in compliance with applicable standards.

7. Shipping and Delivery

Shipping timelines are estimates and may vary based on factors such as location and carrier performance.

8. Seller Policies

Sellers on AvalonPak must comply with our Seller Guidelines. Non-compliance may result in penalties, including account suspension.

9. Limitation of Liability

AvalonPak is not liable for indirect, incidental, or consequential damages arising from the use of the Site, including but not limited to loss of profits, data, or goodwill.

10. Indemnification

You agree to indemnify and hold AvalonPak harmless from any claims, damages, or expenses arising from your use of the Site.

11. Termination

This User Agreement will automatically terminate if you breach any provision of this Agreement. Upon termination, you agree to refrain from using the Site. Termination will not affect any outstanding balances or obligations. AvalonPak reserves the right to terminate accounts or access to the Site at its sole discretion without prior notice.

12. Governing Law and Jurisdiction

These terms are governed by the laws of Pakistan. Disputes shall be resolved through arbitration in accordance with applicable laws.

13. Contact Information

For questions or concerns, contact us at:

Email: support@avalonpak.com
Phone: +92-335-7628899

By accessing or using AvalonPak, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing AvalonPak!